The BPM|suite by Pallas Athena supports the whole Process Life Cycle from diagnosis through design, adaptation and execution.
The Process Life Cycle consists of the following components:
(For more details click on the heading in the left hand column)
| DIAGNOSIS | |
| Process Mining | Process Mining is a revolutionary development from Pallas Athena in association with the TU Eindhoven. The system interrogates your current system logs, management information, databases and spreadsheets and creates a fully animated model in BPM|Protos. Process Mining gives you a kick start into the documentation and design of your process management system and very quickly leads to significant improvements. |
| Process Mapping and Modelling | The BPM|suite by Pallas Athena gives user-friendly, intuitive facilities to help you model current and future processes. Extensive reports and publishing ensure that your processes may be published to the intranet with minimum delay. |
| Process Analysis | The extensive process, risk and quality analyses enable a quick overview of bottlenecks, risks, controls and how your processes comply with quality demands. |
| DESIGN | |
| BPM Design | The BPM|suite by Pallas Athena helps you to automate your processes using intuitive graphical design. You may develop specific process constructs, create forms and integrate business data with documents and e-mails, you may also integrate with existing applications. |
| Simulation | The BPM|suite by Pallas Athena allows you to simulate the performance of future processes using full animation. Using this you can highlight and avoid possible bottlenecks and exceptions, this will help you to implement the most efficient processes. |
| ADAPTATION | |
| Distribution Design | The unique separation between the process and the organisation allows the way the process is working to be modified and implemented in ‘real time’. The roles and authority of staff may be changed and the distribution of work amended immediately. |
| EXECUTION | |
| Process Execution | The BPM|suite by Pallas Athena helps to improve the company processes and therefore makes the life of your staff much easier. The operational flexibility of the suite is renowned, it gives the structure and control where necessary but still allows the flexibility to handle unforeseen exceptions. Everyone can see the status of each case at a glance and have all the supporting information to hand. |
| Monitoring | The BPM|suite by Pallas Athena includes a new component, Business Activity Monitoring (BAM). The visual representation is unique to the suite. You may view the performance of your processes and staff in real time and immediately make any adjustments to the implementation of the process to rectify any issues. |
| Reporting | Process Performance Analysis (PPA) allows you to report on historical data within the system. This enables you to analyse the processes at tactical and strategic level and make any changes accordingly. |