The unique separation between the process and the organisation within the BPM|suite enables you to change the way the process is working without changing the process iteself. The roles and authority of staff may be changed and the distribution of work adapted and implemented in real time. This gives you ultimate flexibility and you may 'tweak' your systems hour by hour.
How can you do this?
Distribution design allows you to ensure that each member of staff is allocated the correct authority at the appropriate time. Workflow management enables you to distribute the work relating to different teams based on the characteristics of departments.Your organisation will probably change much quicker and more often than your processes. Employees leave, people go part time, fall sick or go on leave or you may change the structure of your departments. Distribution design allows you to adapt instantly to changing situations and enables you to react to emergencies.
The management of the system concerning work allocation and organisation is outside the workflow development model. Administrators may therefore allocate those rights to staff which are required for each operational situation without the need to go back to the IT department.
What does this give us?
- You can adapt your organisation and distribution to suit the needs of the moment.
- You do not have to change the application itself, just make sure the application adapts to your needs.
- Change the flow of work to individuals and departments without changing the process model itself.
- Organisations with teams, departments or different locations may in principle use similar processes based on the same process model.
- You may adapt the way the model is working for each location to accommodate differences in size, type of staff, work load etc.
- Staff only see the work which relates to them.
- All forms of work distribution are supported: push, pull, straight through processing etc