The BPM|suite by Pallas Athena does not only help you to document your processes but takes you all the way to fully automated implementation. You also have the flexibility to anticipate and make interim modifications. You can see in real time what has been completed and what is yet to be done. This helps you to work easily, quickly and efficiently. The BPM|suite by Pallas Athena prevents problems caused by lack of up to date management information, unknown events or the temporary absence of staff.
What is Process Execution?
Flexibility within limitsThe Case Handling concept of the BPM|suite by Pallas Athena gives you the perfect balance between structure, control and flexibility. Processes are fixed where necessary and flexible when they need to be, enabling you to handle unforeseen exceptions which may not happen very often. The BPM|suite by Pallas Athena supports your staff as they perform their tasks, allocates work and responsibilities as much as you need. At each step your staff have the relevant instructions, required input and are presented with the correct forms at the right time and in the right order. You may anticipate the work to be done and adapt the process to handle peaks. This helps you to stay within compliance constrictions and gives you control of your business
Up-to-date information
At any time the BPM|suite by Pallas Athena gives you a real time overview so that you can adapt to changing situations. You can keep your customers informed as to the progress of each case whenever they request an update. You can see individual workflows, work in progress and throughput times.
For large or small organisations
The BPM|suite by Pallas Athena has been successfully implemented in many industry sectors including banks, insurance companies, local and central government, health care, utilities and telecoms companies as well as many small service organisations. The BPM|suite by Pallas Athena is equally suitable for large multinationals or small companies with a few employees. Projects may be implemented in a few weeks so reducing the overall project cost.
What does this give us?
The proof of the pudding is in the eating. The BPM|suite by Pallas Athena has received wide acclaim and high levels of satisfaction in many companies who use the system. Throughput times have been reduced, processes streamlined and staff work has been made easier. All this within a short period of time. The BPM|suite by Pallas Athena is the most flexible and powerful case handling system for administrative and service related processes.Save money
- Optimal flexibility and short implementation time
- Simple implementation of the system
- Gives an intuitive and simple user interface
- Avoids double keying in several different systems
- Streamlines your processes and handles exceptions
- Automates tasks
- Helps improve customer satisfaction
- Results in more business
- The guarantee of efficient and accurate handling of cases
- Allows continuous real-time monitoring
- Gives you a complete representation of your processes
- Gives you complete control
- This helps you guarantee compliance
Architecture
- Based on up to date, modern and proven technology
- Uses Service Oriented Architecture to fit in with your current applications
- Using load balancing and master-slave infrastructures can support large implementations
- Zero footprint client enables easy roll-out
- Access via a browser
- Supports Windows and UNIX platforms
- Supports Oracle and MS SQL Server
- Forms an Enterprise backbone for integration with all your current and future systems.